Breakfast a la Carte Included.
Complimentary  WIFI.
Daily Housekeeping.
NO Service Fee.
Rooftop lounge and Jacuzzi.

 Stairs only - NO Elevator.

Rooms have NO windows to the outside, except Balcony Rooms.All rooms have beautiful 18 feet high colonial wooden beam and brick Ceilings.

Since we are not a regular corporate hotel, please contact us if you need further information about the property.

CHECK IN - OUT

Check in Time from 3:00 pm to 10:00 pm.
During regular check in hours, staff will greet guests on arrival. Complimentary Early check in if room is ready before 3:00 pm. 

Self-Check in:
There is no front desk at this property.
A virtual front desk provides assistance to guests. 

LATE Check in after 10:00 pm.
(Advance notice required)

Check-out before 11:00 AM.
LATE check-out NOT available.
Express check-out available. 

Luggage Storage

From 8:00 am on the day of your check in.
Until 4:00 pm on the day of your check out.

No VISITORS

Access to the property it is exclusive for registered hotel guests.

CANCELATION POLICIES

No charge will be applied to guests who cancel at least 72 hours before 18:00 BOT on the day of arrival.

Guests who cancel less than 72 hours before 18:00 BOT on the day of arrival (or do not show up) will be charged 100% of booking amount.

Restaurant

 Full breakfast a la carte included from 7:30 am to 10:00 am.
Orders TOGO are not included.
NO room service available.
We do not serve food and drink outside the breakfast hours.
NO Microwave available. 

No parking or transportation.

Old San Juan it is complicated for parking. Street parking it is not the best option it can be tricky because some areas are loading or residents only areas. To avoid parking tickets, we recommend our guests to use the nearby parking lots.​

UBER and TAXI are good options for transportation.

Prices & Taxes

For confirmation 352 Guest House requires 50% deposit of Room & Taxes rates at time of booking, the other 50% payment will be charge during 72 hours before check in day. All our rates are per room not per person, being the room capacity for two (2) Adults.
NO additional guests allowed.
The hotel Tourism Room Tax rate is 9%.
NO Service fees.

The minimum age to check in 21

Adults only. 

Housekeeping

Rooms will be cleaned daily before midday. Towels will be changed every day and bed sheets will be replaced every second night. Hotel does not offer laundry services.

Smoking

NOT permitted to smoke indoors or in rooms balconies. On the rooftop terrace area guests are allowed to smoke as long as the smoke does not disturb other guests.

Rooftop Jacuzzi 

Open from midday to midnight. 

Security

CCTV Hotel common areas are under 24-hour video surveillance. At check in guests are given an access card to enter building and room. Member of staff stays at the property 24 hours for security purposes and emergencies.

NO Pets Policy

Pets are not allowed in the property. 

Service Animals 

Service Animals ARE allowed into property. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.